Service and Call Center

Dear customer advisors, travel and IT consultants, accountants, operations managers, reporting analysts, database developers, interviewers, VoIP specialists, and technology experts. More than 26,000 skilled employees work in over 240 customer service centers in the Berlin region.

Berlin has become a stronghold for service centers and call centers. Large companies such as Lufthansa, Deutsche Bahn, Groupon, Zalando, Booking.com and the like have established their customer service and technical support centers in Berlin and Brandenburg. This is in addition to international service providers such as Capital, Competence Call Center, Bosch Service Solutions, Sykes, Sitel, and SNT. These companies work on behalf of renowned companies and are referred to as Business Outsourcing Partners in their job advertisements.

The customer service and call centers in the capital region offer good working conditions, mostly full-time jobs, and are housed in modern offices. Native speakers of foreign languages are quite welcome, since companies increasingly offer multilingual services. Salaries are generally based on your professional experience and vary by company. Get started with your job hunt! It is worth your while.

OUR TIP: With our company showcase, you can easily learn more about service and call centers offering exciting jobs in Berlin and Brandenburg. Just click on a company logo, take a look at a short profile, and if you are interested, contact the company.

Berlin-based companies in Service and Call Centers

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Industry Overview